Terms of Use

1. Introduction These Terms of Service ("Terms") govern the use of the services and products provided by Luma Health ("we," "us," "our") to you ("you," "your"). By accessing or using our services, you agree to comply with these Terms. If you do not agree with these Terms, you should not use our services.

2. Services Provided 2.1 LumaHealth offers non-invasive fertility support through treatments such as GigaLaser therapy. Our goal is to support your fertility journey with effective, safe, and convenient services designed to complement traditional fertility treatments.

2.2 All medical or health-related content is for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional before beginning any treatment.

3. Eligibility You must be 18 years or older to use our services. By using our services, you confirm that you are of legal age and have the capacity to enter into a binding contract.

4. Booking and Payments

4.1 You agree to provide accurate information when booking sessions and making payments. Payments are due upon booking.

4.2. All fees are non-refundable except as expressly set out in our Refund & Reward Policy. Conception-based refunds apply only when pregnancy is confirmed in accordance with our published terms.
4.3 We reserve the right to change our pricing or promotional offers at any time; existing bookings remain subject to the terms in effect at the time of booking.

5. Refund Policy If you conceive before the next payment is due, you will not be charged for that payment. Refund amounts will be issued following confirmation of pregnancy and in accordance with the terms outlined in the promotional offer. We reserve the right to provide no fund when payments are in full and at the start of the therapy.

6. Cancelation

6.1 You may cancel or reschedule sessions up to 24 hours before the appointment without penalty.
6.2 Cancellations made less than 24 hours in advance, or no-shows, will be charged in full.

7. Client Responsibilities You agree to follow all instructions provided by our team and to inform us of any changes to your health or medical condition during the course of treatment. If you experience any adverse reactions or side effects, you should seek medical advice immediately.

8. Medical Disclaimer 8.1 While we aim to provide the best care, we do not guarantee the success of any treatment. The results of our therapies can vary, and we are not responsible for any outcomes, side effects, adverse reactions or complications that may arise.

8.2 LLLT is generally considered safe and non-invasive, but individual responses vary.
8.3 By using our Services, you acknowledge that no treatment guarantees success, and you assume all risks associated with the therapy.
8.5 You agree to disclose any relevant medical history or conditions and to follow all pre- and post-treatment instructions. Seek medical advice immediately if you experience adverse reactions.

8. Privacy Your privacy is important to us. Please review our Privacy Policy to understand how we handle your personal information.

9. Changes to Terms We reserve the right to amend these Terms at any time in our sole discretion. The most current version will always be posted on our website. By continuing to use our Services after any changes, you agree to be bound by the revised Terms..

10.Third party links and resources

10.1 All content, trademarks, logos, designs and materials on our Services are the property of Luma Health or our licensors, and are protected by copyright, trademark and other intellectual property laws.
10.2 You may view and download content for your personal, non-commercial use only. Any other use requires our prior written consent.

10. Governing Law These Terms are governed by and construed in accordance with the laws of Ireland. Any disputes will be resolved in the courts of Ireland.

Disclaimer:

The GigaLaser low level laser therapy offered at Luma Health is a non-invasive, natural treatment aimed at supporting fertility and overall reproductive health. Results may vary between individuals, and there are no guarantees of success.

Before beginning any treatment, we recommend consulting with your healthcare provider to ensure that GigaLaser therapy is suitable for your specific needs and health condition. While GigaLaser therapy is considered safe, it may not be appropriate for all individuals, especially those with specific medical conditions or concerns.

It is important to follow all instructions provided by our team and communicate openly about your health throughout the process.

Acknowledgment of Treatment and Consent

By selecting "Yes, I Agree" on the patient intake form, I acknowledge and agree to the following terms regarding my participation in Low Level Laser therapy using a GigaLaser with Luma Health:

  1. Understanding of Therapy
    I understand that Low Level Laser therapy is a non-invasive laser treatment designed to support fertility by improving blood circulation, reducing inflammation, and enhancing cellular health.
    I understand that the Low Level Laser is not a guaranteed cure for infertility, and results may vary depending on individual circumstances.

  2. Medical Advice
    I acknowledge that the Low Level Laser therapy is not intended to replace medical advice, diagnosis, or treatment provided by a licensed medical professional.
    I confirm that I have consulted with, or will consult with, my physician or fertility specialist regarding this therapy and its suitability for my condition.

  3. Assumption of Risk
    I understand that, although Low Level Laser therapy is generally safe and non-invasive, there may be risks or side effects, including but not limited to mild discomfort, temporary redness, or other unforeseen reactions.
    I voluntarily assume all risks associated with this therapy.

  4. No Guaranteed Outcomes
    I acknowledge that there are no guaranteed outcomes or results from this therapy, and success rates may depend on individual factors, including health, age, and underlying conditions.

  5. Consent to Treatment
    I give my informed consent to undergo Low Level Laser fertility therapy. I confirm that I have had the opportunity to ask questions about the procedure and have received satisfactory answers.

  6. Release of Liability
    I release Luma Health, its employees, agents, and affiliates from any liability, claims, or damages arising from my participation in Low Level Laser therapy and will not hold Luma Health responsible.

  7. Confidentiality
    I understand that my personal and medical information will be handled in accordance with data protection laws and Luma Health's confidentiality policies.

Waiver

By selecting "Yes, I Agree," on the the patient intake form or Google sheet, I confirm that I have read, understood, and agree to the terms of this waiver agreement. I am participating in GigaLaser therapy of my own free will and accept full responsibility for the outcome.